Getting Support

If you need assistance when applying for leave, please review our guidance pages on requesting leave and expenses and/or the CSL Policy and guidance documents provided on our Resources & Guidance page (www.eastmidlandsdeanery.nhs.uk/policies/study_leave/ResourcesGuidance).

You may also wish to contact your Programme Office (Primary Care) or local Study Leave Co-ordinator (Foundation/Secondary Care), who are usually based in your local Education Centre. Depending on your query, you may need to contact an HEE East Midlands team.  A list of all CSL Coordinators, relevant HEE teams and their contact details is available at the bottom of this page.

If you're unsure who to contact with your query, please check the below FAQs.

 

I have a question about Intrepid Course Manager (https://secure.intrepidonline.co.uk/CourseManager/EMD/)

For any queries about Intrepid Course Manager (which is a different product to Leave Manager), please email ESD.EM@hee.nhs.uk with the email subject "Course Manager query".

My placements are wrong/missing on Leave Manager

Placements are all managed by our Programmes Team; please contact the team on the appropriate address below:

I'm having trouble claiming expenses

Remember that expenses are not processed by HEE or automatically by Intrepid; you will need to submit these through your employer's system.

Please contact the CSL Coordinator for your current placement (rather than the placement at the time of the study leave) first; they will manage processing your expenses claim through your employer's system. If there is a technical issue, they will redirect your query to the HEE Study Leave Team, but only if necessary.

I have changed my email address; who should I inform?

Trainee details are primarily managed by our Programmes Team; please contact the team on the appropriate address below:

I have forgotten/not received my login details, how can I access the system?

You should received your login details when you started with us, to the email address you registered with us. If you have lost/forgotten them, you can have a reminder sent to you. Open Leave Manager on the internet and click on ‘Forgot your PIN or Password’ – type your email address and follow the instructions on screen. Your login credentials will then be emailed to you. Remember to check your junk/spam folder as it may be filtered by your email provider - please add noreply@intrepidonline.co.uk to your email contacts to help prevent this.

If your email does not match the in our records, or you do not receive login credentials, email CSL.EM@hee.nhs.uk with your first name, surname, GMC/GDC number and preferred email address.  Please put “Leave Manager Login Request” in the subject.

HEE - Faculty Support
Faculty Support Team
0116 312 0671
HEE - Professional Support & Wellbeing Service (PSW)
Professional Support & Wellbeing Service (PSW)
0116 478 8623

Previously known as the Professional Support Unit (PSU)

HEE - Programmes Team (Foundation)
Programmes Team
0116 312 0670
HEE - Programmes Team (Primary Care)
Programmes Team
0116 312 0670
HEE - Programmes Team (Secondary Care)
Programmes Team
0116 312 0670
Primary Care - GP Boston programme
Avis Staff
Programme Manager
0120 544 5340
Primary Care - GP Chesterfield programme
Sarah Bradley
Programme Manager
0124 651 2057
Primary Care - GP Derby programme
Valerie Line
Programme Manager
0133 275 8202
Primary Care - GP Lincoln programme
Val Irons
Programme Manager
0152 257 3875
Primary Care - GP LNR programme
Naresh Gangar
GP Programme Administrator
0116 478 8858
Primary Care - GP Mansfield programme
Margaret Murray
Programme Manager
0162 362 2515
Primary Care - GP Nottingham programme
Karen Montrose
Programme Manager
0115 962 7729
Chesterfield Royal Hospital NHS Foundation Trust
Abi Bosher
CSL Coordinator
0124 651 6156
Derbyshire Healthcare NHS Foundation Trust
Sharon Starkey / Jessica Harnedy
CSL Coordinator
01332 623 700
Kettering General Hospital Foundation Trust
Katie Vacher
CSL Coordinator
01536 491 161
Leicestershire Partnership NHS Trust
Ashley Jackson
CSL Coordinator
0116 295 4092
LOROS
Luke Feathers
CSL Coordinator
0116 231 8437
Lincolnshire Partnership NHS Foundation Trust
Jacqui Harris / Dawn Garrod-Smith
CSL Coordinator
0152 941 6251
Northampton General Hospitals NHS Trust
Lindsey Howkins / Lyn Holmes
CSL Coordinator
0160 454 5161
Northamptonshire Healthcare NHS Trust
Jenny French
CSL Coordinator
0160 468 2626
Nottingham University Hospitals NHS Trust
Samantha Roberts / Sarah Swift
CSL Coordinator
0115 962 7758
Nottinghamshire Healthcare NHS Trust
Paula Armstrong / Elaine Hayes
CSL Coordinator
0115 993 4514
Sherwood Forest Hospitals NHS Trust
Tracey Clarke
CSL Coordinator
0162 362 2515
United Lincolnshire Hospitals NHS Trust
David Powell (Pilgrim) / Wayne Cross (Grantham & District) / Tom Rennison (Lincoln County)
CSL Coordinator
0120 544 5332
University Hospitals of Derby and Burton
Harry Moss / Teresa Julian / Navrose Chappell
CSL Coordinator
0133 278 9244
University Hospitals of Leicester NHS Trust
Ilga Tropa
CSL Coordinator
0116 258 6626
Leave Manager technical queries
Karolina Wlodowska
Study Leave Support Officer
0116 478 8630
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