Below are some example scenarios that a trainee could face. We have summarised the path they could take and how a referral to the Professional Support and Wellbeing Service would be beneficial to the situation.
Case Study One
- A trainee was referred by their Training Programme Director, following them reporting difficulties with keeping up to date with portfolio requirements and problems with record keeping
- The PSW Case Manager made referral for study support with a specialist tutor to identify strengths which may support work performance and learning and identify weaknesses which may inhibit these
- The study support worked on developing weaker areas and learning strategies to help them manage administrative work and better manage their eportfolio.
Case Study Two
- A final year trainee was referred to the PSW service following unsatisfactory comments in their MSF regarding communication and team working when under pressure
- After the trainee had discussed the referral and support options with a Case Manager, the PSW made a referral for specialist leadership coaching to work on personal attributes at work and when under pressure, leadership skills and motivation
- The Leadership coaching was completed over 4 month period and supported the trainee in completing training satisfactorily.
Case Study Three
- A trainee was referred following an incident that led to patient death
- The trainee reported that this had had an impact on their wellbeing and confidence at work
- The PSW Case Manager made a referral for confidential counselling sessions and also to HEE’s Occupational Health, to confirm if the trainee was fit to train and fit to be assessed in training. Occupational Health recommended coaching to help develop confidence, which were completed over 6 months and enabled the trainee to progress and continue in training.